We are proud to be the Friendliest Resort on the Beach!

Through this program we ensure that each and every guest enjoys their stay with us. 

We have implemented this through daily exercises and long-term training programs for our staff. All staff members are excited to be a part of this innovative program including front desk, housekeeping, maintenance, management and our restaurant staff.

Our 5 categories of focus are:

• 10/5 Rule: Through this we ensure that we make eye contact with guests who are within 10 feet of us and greet guests who are within 5 feet.
• Take Them There: If a guest has a question of where to go or what to do on property, we drop everything to take them there.
• Kids First: Kids are just as important as the adults at our resorts! We make them feel welcome with daily jokes, high fives and more!
• WOW Them: We strive to WOW our guests daily with positive conversation and genuine interest in how our guests are doing.
• Thank Them: We thank our guests for staying with us whether it be at check-in, after a meal or on social media.

#HappyGuest

What our guests have to say!

“The service was great from the time that we made the reservation until the time we checked out.” – PetSitter2015, TripAdvisor

“We had all our questions answered and the staff was polite and informative.” – ellenc0816, TripAdvisor

“Amazing girl! Really made us feel like we mattered and she cared!!!” – Bestnurseever, TripAdvisor

“Staff is always friendly and helpful.” – love2vacation77, TripAdvisor

"The staff were all really nice and the view could not be beat!!” – Brandie T, TripAdvisor

"This was my 1st time in this resort, what an amazing staff…” – JosefinaEscobar, TripAdvisor

“Management and front desk were so accommodating.” – Carlos T, TripAdvisor

“The front desk was pleasant and helpful.” – ny2ga2nc, TripAdvisor

“We have our couples retreat here every year. The staff are great.” – Christy T, TripAdvisor